FAQs


FAQs

Here is a list of Questions I have been asked. If you have a Question for me, email me at LIBBYandLOUISE@Live.com.
Thank you for visiting us here at LIBBY & LOUISE.com
Contact information
The best way to contact us is by email LIBBYandLOUISE@Live.com but if you need immediate assistance you can call 978 337-5648 Monday – Saturday 10 am to 6 pm Eastern Standard Time.
Shipping 
LIBBY & LOUISE is proud to offer free shipping on every product, every day inside the continental USA.  We ship all our products USPS Priority Mail. Expedited shipping is available at an additional cost, please contact us if you would like to expedite your shipment or have any questions. LIBBY & LOUISE will ship International orders and most orders will ship for $16.95.
Custom Orders
Yes we take custom orders. The items you find here on www.LIBBYandLOUISE.com are ready to be shipped. If you didn’t find what your looking for, I would love to work with you and create it for you. Don’t hesitate to contact me with any questions.
What guarantees my order?
PayPal has purchase protection polices in place to protect both buyers and sellers. When you purchase goods online with PayPal, your transactions are covered. Visit the PayPal website for more details. https://www.paypal.com/ Click on the link at the top of the page “Security Center”.
Product use and suitability
Each consumer is responsible for testing and determining the suitability of these products for their individual application. Under no circumstances is any product offered to be used for personal safety or protection. LIBBY & LOUISE will not be held liable for any incidental, indirect or consequential damages arising from the sale, resale, use or misuse of its products. Consumer accepts all responsibility by purchasing and using these products.
How long have we been in Business?
We have been in Business since 2009.
Where are you located?
We are an online retailer ONLY at this time. Our office is located in York, Maine.
Do you sell to wholesalers?
Yes! If you are interested in buying our products in large quantites, please email me at LIBBYandLOUISE@live.com.